1. How to Spot the Issue
You may see a message like:
“Safari can’t show notifications because they are turned off.”
Or the interview may not load as expected and prompt you to enable notifications.
2. Why Safari Blocks the Prompt
Safari, like Chrome, checks a few levels before showing a notification prompt. If any of the following are blocked, you won't see the option:
Layer | Where to check | Typical wording / Fix |
macOS Notification Settings | Menu → System Settings → Notifications → Safari | Make sure Allow Notifications is ON |
Safari Website Settings | Safari → Settings for This Website | Set Notifications to “Allow” |
Safari Preferences (Global) | Safari → Settings → Websites → Notifications | Ensure “Ask” is selected and the Kerplunk site is not blocked |
3. Quick-Fix Checklist (2 minutes)
✅ Step 1: Turn on macOS Notifications for Safari
Go to Menu → System Settings → Notifications
Scroll down and click Safari
Set Allow Notifications to ON
✅ Step 2: Update Safari Website Settings
Open your interview link in Safari
Right-click the address bar or go to Safari → Settings for This Website
Set Notifications: Allow
✅ Step 3: Review Global Safari Settings
Open Safari → Settings → Websites → Notifications
Find
dashboard.kerplunk.comin the listIf it says Deny, change it to Allow
✅ Step 4: Hard Refresh the Page
Press Command (⌘) + Shift + R to reload the interview page
4. Using Private Browsing Mode?
Safari won’t remember notification permissions in Private windows.
Open the link in a regular Safari window and follow the steps above.