1. How to Spot the Issue
Click the padlock icon (🔒) in the address bar when you're on the interview page. You might see something like this:
![Example of Notification Blocked in Edge]
If Notifications says “Blocked” or doesn’t give you an option to Allow, then Edge is preventing the interview from starting.
2. Why Edge Blocks the Toggle
Like Chrome and Safari, Edge requires three layers to allow notifications. If any of them are disabled, the site cannot show the prompt.
Layer | Where to check | What to look for |
Operating system | Windows Settings → System → Notifications | Notifications turned off for Microsoft Edge |
Edge global notification setting |
| "Ask before sending (recommended)" is OFF |
Site-specific setting | Click the padlock → Site Permissions | Notifications set to "Block" for Kerplunk |
3. Quick-Fix Checklist (2 minutes)
✅ Enable OS-level Notifications
Go to Start → Settings → System → Notifications
Scroll down to Microsoft Edge
Set Notifications = ON
✅ Enable Notification Requests in Edge
Paste this into the Edge address bar:
edge://settings/content/notificationsMake sure "Ask before sending (recommended)" is ON
Optional: Turn off “Use quieter messaging” during testing
✅ Allow Kerplunk Notifications
Go to your Kerplunk interview link
Click the padlock icon (🔒) to the left of the URL
Click Permissions for this site
Set Notifications = Allow
Refresh the page
4. Step-by-Step Guide
A. Operating System Block
Quit Edge completely
Open Start → Settings → System → Notifications
Enable Notifications for Microsoft Edge
Reopen Edge, go to
dashboard.kerplunk.com, refresh the page, and click Allow
B. Global Edge Setting
Go to
edge://settings/content/notificationsToggle Ask before sending (recommended) to ON
Reload the Kerplunk tab
C. Site Was Manually Blocked
Visit the Kerplunk interview link
Click the padlock icon → Permissions for this site
Change Notifications from Block to Allow
Refresh the page
5. Using InPrivate Mode?
Edge does not save notification permissions in InPrivate (Incognito) windows.
Make sure you’re using a normal Edge window and repeat the steps above.
6. Last Step!
Do a hard refresh:
Ctrl + Shift + R on Windows
This forces Edge to reload the latest permissions
If the prompt still doesn’t appear, restart Edge. If you're using a work or school device, your organization's IT team may have policies that prevent notifications. Ask them to allow push notifications for dashboard.kerplunk.com.